Responsible for assisting the Property Manager(s) with the day-to-day operations in the management of assigned portfolios to include managing tenant relations, managing vendor relations, minor accounting procedures, monitor and guide maintenance requests, repairs, and construction. The Assistant Property Manager responds to tenant requests in accordance with the lease agreement, assuring compliance with all provisions.

Skills and characteristics necessary for job success include exceptional communication and organizational skills; ability to multi-task and work under pressure; excellent time management skills; detail oriented; self-motivated and ability to self-direct and follow through to completion.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond and assist to resolve all tenant requests/problems positively and promptly.
• Assign work orders to maintenance team and follow up to ensure quality work was performed completely and timely.
• Code all payables in Yardi Payscan in accordance with budget.
• Assist with the set-up of utility accounts with local providers.
• Prepare and send monthly rent statements.
• Draft correspondence as necessary to administer lease provisions including all notices, defaults, COI requests, and commencement letters.
• Maintain lease files and other property records as required by company policy.
• Assist Property Manager with preparation of monthly financial reports and annual operating budgets.
• Assist Property Manager with preparation of annual expense estimates and reconciliations.
• Assist with billing and collection of all tenant billbacks. This includes sub-meter reading calculations, parking fees, electricity overtime, HVAC overtime, and TI overages.
• Assist Property Manager with Tenant move-ins and move-outs.
• Complete lease administration duties.
• Assist in obtaining bids and drafting service agreements for construction projects including capital repairs and tenant improvements.
• Assist in obtaining bids and drafting service agreements all necessary services to maintain the property such as interior and exterior landscaping, janitorial, security, fires systems, and elevators.
• Coordinate holiday decorations, tenant events, and holiday gifts for tenants.
• Assist with acquisitions and dispositions.
• Assist with quarterly property inspections.
• Routinely visit tenants and conduct space inspections to ensure compliance of lease requirements as required by Property Manager.

Additional responsibilities as required by the Property Manager.

CERTIFICATES and/or LICENSES:

• Working towards an RPA, CPM, CMCP or CCIM Designation a plus
• State Real Estate License a plus

COMMUNICATION SKILLS:

• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Ability to provide efficient, timely, reliable, and courteous service to customers.
• Ability to effectively present information.
• Ability to respond effectively to sensitive issues.

OTHER SKILLS and ABILITIES:

• Proficiency in Microsoft Word, Excel, Outlook, SharePoint, Microsoft Teams, and Adobe Acrobat.
• Knowledge of property management software; Yardi preferred.
• Excellent organization skills and ability to multi-task.
• Critical thinking and ability to communicate recommendations both orally and in writing.
• Excellent people skills.
• Prepare letters, emails, memos, professionally with minimal error rate.
• Highly motivated and proactive.

ORGANIZATION ROLE: Individual Contributor

• Valued for strong technical knowledge and skill in their areas of expertise or discipline; shows strong self-management.
• Understands how their work impacts others and the tenants.
• Acts proactively.
• Focuses on customers.
• Seeks continuous improvement.
• Focuses on performance.
• Manages internal and external relationships.
• Supports other’s capability development.
• Gives constructive feedback.
• Models professional and ethical behavior.
• Displays thoroughness in execution.
• Applies specialist knowledge and skills.
• Commits to personal development.

QUALIFICATIONS:

• 3 years of property management experience
• Use of personal smart phone with company reimbursement.
• Must have unrestricted work authorization to work in the United States.
• Must have and maintain a valid driver’s license, excellent driving record and auto insurance.
• Must have reliable transportation that can be utilized during the workday.
• Background check required.

COMPANY BENEFITS:

• Medical Insurance effective on the 1^st of the month following start date.
• Dental Insurance effective on the 1^st of the month following start date.
• Life Insurance effective on the 1^st of the month following start date.
• Short/Long Term Disability Insurance effective on the 1st of the month following start date.
• 401K (w/Co match) after one year of employment.
• Annual bonus program
• Paid Time Off (PTO) – 15 days per year
• Paid Holidays 8+ per year
• Paid expenses including cell phone and business mileage.
• Continuing education reimbursements after one year of employment.

Qualified candidates should send resumes to lheadrick@cedarridgepm.com